The participant journey, end to end. One platform.
Recruitment is the #1 reason studies fall behind — and running it in disconnected pieces makes it worse. Study Hub manages the entire participant journey in one system, so your team enrolls faster, converts more, and stops re-entering the same information into four different tools.
One platform. One source of truth.
- Targeted digital recruitment
- Built-in screening & intake forms
- Two-way SMS, email & phone outreach
- Automated follow-up sequences
- Consent & enrollment management
- Regulatory-compliant data capture (EDC)
Your workflow is the problem. Not your team.
Research teams are doing the work of a connected system using tools that were never meant to speak to each other. Every seam in that process leaks time, participants, and data quality.
How most teams work today
- Recruitment platforms to find participants
- Email, phone, and spreadsheets to manage follow-up
- Separate systems for consent and enrollment
- REDCap or another EDC — disconnected from everything above it
What it costs you
- Studies fall behind because interested participants go cold between tools
- Coordinators spend hours chasing, re-entering, and reconciling — not researching
- Data quality suffers every time information crosses a tool boundary
- No one can see the full picture — because it lives in five different places
One platform. One participant record. First contact to data lock.
The participant you recruit is the same record you screen, engage, enroll, and capture data from. Nothing re-keyed. Nothing lost between systems. That continuity is the product.
01 — Recruit
Reach qualified participants and generate real interest
Targeted digital campaigns, study-specific screening forms, and real-time intake — built on the same Recruit workflows you already use, now fully connected to every step that follows.
02 — Engage & Enroll
Convert interested participants into enrolled ones
Interest decays fast when follow-up is inconsistent. Built-in email, SMS, and phone workflows — plus automated follow-up triggered by status, time, or inactivity — so no participant goes cold and no coordinator has to remember who to call.
03 — Capture Data
Run your study on a validated platform, not a bolt-on
Built on OpenClinica's regulatory-compliant CDMS — not a lightweight layer on top. Structured data capture, audit trails, and 21 CFR Part 11 workflows. This is your study system, connected to everything upstream.
Your team is the integration layer. Study Hub replaces that.
How studies run today
Every handoff is a place to lose a participant, introduce an error, or stall on a missing step
With Study Hub
One participant record, one continuous flow — no exports, no re-entry, no gaps
Stop starting from scratch. Start from a full funnel.
Built on the same Recruit workflows you already use — now fully connected to every step that comes next. Qualified participants flow directly into engagement. No export. No handoff. No gap.
- Targeted digital recruitment campaigns
- Study-specific screening forms with real-time intake
- Instant routing — qualified participants enter engagement automatically
- One record from the first click — nothing re-keyed downstream
Interest doesn't convert itself. This is where most studies leak.
Generating qualified interest is only half the job. The half that kills studies is everything between interest and enrollment — follow-up that depends on memory, communication that happens across email and phone with no tracking, and participants who go cold while coordinators are juggling ten other things. Study Hub closes that gap.
All channels. One place.
Two-way SMS, email, and phone — all from the platform, all tied to one participant record. No tab switching, no third-party tools, no communication that goes untracked.
Follow-up that runs itself
Instant outreach the moment a participant submits a form. Automated reminders if they don't respond. Sequences triggered by status, time, or inactivity — without a coordinator having to remember to send anything.
Reach participants on their terms
Capture preferred contact method, communicate at the right time, and keep every message, call, and note in the participant record. Engagement that's consent-aware from day one.
Full history. No guesswork.
Every message, call, and note visible in one place. Complete participant history at a glance. Your team always knows what happened, what's pending, and who to prioritize next.
One dashboard. Every participant.
Open conversations, pending follow-up, and the current status of every participant across the funnel — from one view. Nothing falls through because your coordinator didn't see it.
Work the right leads first
Identify high-intent participants based on engagement and responses. Prioritize follow-up on participants most likely to enroll. Stop spending coordinator hours chasing low-probability leads.
No gap between engagement and your study.
The moment a participant is ready to enroll, they shouldn't have to wait for a coordinator to move them into a different system. In Study Hub, they don't. Consent and enrollment happen in the same workflow — no handoff, no export, no lost momentum.
- Manage consent within the same workflow — no separate system
- Participant status tracked continuously across every stage
- Consent-aware communication maintained throughout the journey
- One source of truth — the same record from first contact to enrolled
Participant journey
Your EDC shouldn't start cold. Ours doesn't.
Most data-capture systems have no idea how the participant got there. Study Hub's EDC is the same record that started at recruitment — structured data capture, audit trails, and 21 CFR Part 11 compliance, with no re-keying to get there.
- Structured data capture with full audit trails
- Participant-level tracking across all visits
- Regulatory-compliant workflows — 21 CFR Part 11
- Not a bolt-on. The same platform, the same record, from day one.
Point tools solve one stage.
Study Hub owns the whole journey.
Recruitment tools stop at lead generation. EDC systems start after enrollment. Communication tools sit outside the study entirely. None of them connect. Study Hub does.
| Capability | Recruitment tools | REDCap | Study Hub |
|---|---|---|---|
| Targeted digital recruitment | ✓ | — | ✓ |
| Screening & intake forms | ✓ | — | ✓ |
| Two-way SMS & email outreach | — | — | ✓ |
| Automated follow-up sequences | — | — | ✓ |
| Consent & enrollment management | — | ✓ | ✓ |
| Validated clinical data capture (EDC) | — | ✓ | ✓ |
| Single connected workflow | — | — | ✓ |
What your team gets when the journey runs in one place
Enroll faster
Structured engagement keeps participants moving through the funnel. Fewer dropped leads, less time to enrolled, studies that hit their targets on schedule.
Give coordinators their time back
Automated workflows eliminate the manual chasing, logging, and re-entering that consumes coordinator hours every day. Your team spends those hours on research, not administration.
Enter data once
One platform means information entered at recruitment flows all the way through to data capture — no re-keying, no reconciling, no version conflicts between systems.
See the whole picture
Every participant, every interaction, every data point in one dashboard. Know exactly where every study stands at any moment — no reconstruction from five spreadsheets.
Consolidate your tool stack
One platform replaces the spreadsheet-plus-email-plus-phone-plus-EDC stack — and the overhead of maintaining, reconciling, and paying for all of it separately.
Data that holds up
A seamless flow from recruitment through execution means fewer manual handoffs and fewer manual errors. Cleaner data from the start, with less rework at the end.
Already an OpenClinica Recruit Customer? Contact your Customer Success Advisor directly for more information about Study Hub and how to get started.