OpenClinica develops cutting-edge clinical research software that accelerates pace of healthcare innovation. We have a rapidly growing customer base and are a globally recognized brand in clinical research. This is unique opportunity to work with a small, tightly-knit team to make a big impact that can propel your career.

As a Java Software Engineer your focus will be to bring enhancements and expanded functionality to market for our research data capture platform, using a microservices architecture, a SaaS delivery model, and open, modular APIs. See https://blog.openclinica.com/2016/09/22/openclinica-4/

Much of our code is open source, so you can build a public portfolio of your work and get to collaborate with lots of smart researcher/developers around the world. We're interviewing qualified candidates right away and the right person will get an offer very quickly.

Your top priorities will be to:

• Actively contribute to the OpenClinica platform, architecture, infrastructure, and functionality.
• Bring your creative thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.

Qualifications

• 1-3 years experience building Java based applications using Spring.
• 1+ years experience designing, building, and consuming REST APIs in a security-conscious environment.
• Micro-services, AWS, docker, and cloud experience a plus.
• Familiarity with Angular JS, HTML5, CSS3, JavaScript, jQuery, and mobile web development. NodeJs and/or Meteor experience a plus.
• Excellent written and verbal communication skills, including the ability to explain ideas to both technical and nontechnical people.
• Familiar with agile, git and related processes/technologies.
• BS in Computer Science or equivalent experience.
• Prior experience working with healthcare or life science software, and/or contributing to open source software projects a plus.
• Energy, passion, humor, compassion, and enthusiasm!

What We Offer

Compensation is competitive and includes base salary + bonus. Benefits include:

• 401k plan with matching
• Flexible Spending Account
• Health and dental insurance
• Life insurance
• Short and long term disability
• Flexible paid time off

In addition, we offer some useful and fun perks, such as:

• A professional development budget just for you!
• Free parking to keep you sane
• Free gym to keep you healthy
• Free coffee to keep you peppy
• A fun culture and happy people!

To Apply:

Please email a resume and cover letter to jobs@openclinica.com.

OpenClinica develops cutting edge clinical research software that accelerates pace of healthcare innovation. We have a rapidly growing customer base and are a globally recognized brand in clinical research. This is unique opportunity to work with a small, tightly-knit team to make a big impact that can propel your career.

The Business Development Representative (BDR) is the first point of contact for all new prospects to discuss OpenClinica’s products and services. The BDR plays a critical role by proactively engaging prospects to uncover their challenges, their requirements, and help determine the most appropriate solution for their needs.

Key responsibilities:

• Conduct high volume prospecting to qualify leads in the life sciences sector
• Bring a consultative approach to qualifying leads and communicating value proposition.
• Become an expert in identifying challenges that our prospective customers face in their clinical research
• Enthusiastically represent the OpenClinica brand.
• Understand a customer’s business and e-clinical needs and map them to OpenClinica’s offerings
• Follow up with prospects throughout the sales cycle
• Work closely with other team members to implement and improve strategy and process
• Maintain organized and effective sales efforts

You must have:

• A track record of high achievement
• Superb communication skills and an engaging personality. Ability to listen effectively, ask the right questions, and deliver information in a clear, concise, and compelling manner
• A goals-driven, competitive nature
• Ability to quickly learn new technical subjects
• Desire to work in a fast-paced but FUN(!!) technology environment
• Ability to deal with objections during the selling process
• Interest in technology, mhealth, and clinical research
• Strong attention to detail
• 0-3 years of related experience

You should have:

• Bachelor's Degree, preferably in a technical or sciences field
• Technology selling experience; software preferred
• Previous experience working in a high volume, phone and email based environment

Compensation:

Compensation is competitive and includes base salary + commission. Benefits include:

• 401k plan with matching
• Flexible Spending Account
• Health and dental insurance
• Life insurance
• Short and long term disability
• Flexible paid time off

In addition, we offer some useful and fun perks, such as:

• A professional development budget just for you
• Free parking
• Onsite gym
• Well stocked snack bar
• A fun culture and GREAT people!

To Apply:

Please send resume and cover letter.

OpenClinica produces cloud software that helps accelerate the development of new medical treatments through better clinical research. Customers around the world rely upon our technology to gain insight into human health and develop new medical treatments. As an Implementation Specialist, you will be responsible for helping our customers be successful in applying our software for use in their clinical studies.

Key responsibilities include:

• Understand and articulate customer requirements.
• Translate clinical study protocols into OpenClinica study configurations.
• Develop OpenClinica forms, edit checks, validation rules, and events.
• Contribute improvements to OpenClinica best practices for study design, such as process flow diagrams, Standard Operating Procedures, validation test report formats.
• Manage the work of other contributors to study setup process (e.g. QA testers, outside vendors).
• Create and deliver study-specific training.
• Anticipate and proactively manage areas of study setup project risk (scope, budget, people, quality, timeline, resources, communications).

Background & Experience

You might be a good fit for this role if you:

• Enjoy working with web and mobile technology
• Possess strong computer skills (though programming experience is not necessary)
• Have strong verbal and written communication skills
• Are highly organized and with meticulous attention to detail
• Have an engaging personality
• Possess an undergraduate degree and 2-5 years prior work experience.
• Prior experience in clinical research or healthcare field a plus.
• Prior experience with HTML, Javascript, and XML a plus.

Location

This is a full time position based in our Waltham, Massachusetts office.

How to Apply

To apply please send resume and cover letter. In your cover letter we’d like to hear 3 specific reasons why you think you might the person we are looking for!

The Client Success Manager oversees client accounts, proactively managing them for success with our products and services. Via a lot of direct (phone, email, and occasional face-to-face) interaction, you’ll be building strong relationships with our customers and helping ensure they get the most out of our products and services. You’ll be learning about our clients' research projects, and identifying ways we can best support them.

Key responsibilities include:

• Keep the pulse on customer satisfaction via qualitative and quantitative measures, and communicate these to management
• Serve as an escalation point/facilitator for high priority technical issues
• Maintain accurate client account records
• Identify cross-selling and upselling opportunities
• Draft/process contract upgrades, renewals, and other documents
• Work with professional services to help conceptualize new projects
• Engage with internal resources from sales, support, engineering, and compliance as needed
• Apply detailed product knowledge to recommend implementation approaches that best suit a specific clinical trial’s requirements.
• Develop and maintain an in-depth understanding of OpenClinica’s products and services, best practices, and implementation strategies.
• Maintain knowledge of our product roadmap, and communicate to clients as appropriate

Background & Experience

You might be a good fit for this role if you:

• Possess 3-5 years working in the clinical research, or related field
• Have an outgoing personality and superb communication skills
• Enjoy getting hands on with sophisticated software
• Are highly organized with meticulous attention to detail
• Are a quick learner

This is a full time position based in our Waltham, Massachusetts office.

How to Apply

To apply please send resume and cover letter. In your cover letter we’d like to hear 3 specific reasons why you think you might the person we are looking for!

Does it thrill you to solve problems for others? Do you take pride in presenting the solution clearly? Is your head in the cloud, technologically speaking? If so, we should talk.

OpenClinica is accelerating innovation in healthcare by making the complex clinical trials process easier.

We are offering paid internships to a select number of smart and technically inclined individuals who seek to acquire marketable skills in the enterprise software industry.  We are particularly interested in hiring interns who may be interested in becoming full time team members.

As a Client Services Intern, you will be an integral member of our highly capable and fun Client Services team.  We are a small company, so you will have the opportunity to work closely with not just client services team members, but also with our engineering team and senior management.

Who you are?

• You DON’T need to be a computer science major, but you do need to be comfortable with and have used technologies like HTML, XML, Java, and SQL.
• You DO need to like talking to people and be comfortable troubleshooting via email, phone, and other means, and know how to communicate technical issues to both technical and non-technical people.

What you will learn?

• You will learn the ins and outs of cloud based enterprise software-as-a-service
• You will learn the field of clinical trials, and see how new medicines, devices, and other treatments are developed
• You will learn how to communicate effectively with customers across a wide variety of situations and geographies
• You will learn useful new tools and technologies

What we require

• Strong Computer Literacy, including demonstrated understanding of concepts related to web-based applications like XML, HTML, SQL databases, Java application servers, etc.
• Excellent written and verbal communication
• A love for interacting with and helping other people.
• Technically inclined to learn complex software products for the field of clinical trials
• Have a natural curiosity for solving problems
• Comfortable using Linux and Windows
• Have exposure to relational databases

This is a part time position based in our Waltham, MA office, with the potential for full-time.  To help us better learn about you, please send us a short cover letter outlining 3 reasons why you think you might be a good fit.

As a Product Owner Intern you’ll work directly with OpenClinica’s Product Owners to shape a platform that engages patients, healthcare providers, developers, and researchers using mobile, wearable, and web technology. Here are some of the specific things you’ll be doing:

• Learn users’ needs and clearly communicate them to our engineering teams
• Author user stories defining how the product should behave.
• Assist in developing wireframes and mockups.
• Learn about agile behavior-driven software development practices
• Learn about the field of clinical trials and how new therapies are developed

Required skills and experience. You might be a good candidate if you:

• Have the aptitude to understand complex, technical issues
• Have excellent written and verbal communications skills
• Understand modern web-based and mobile applications ( Responsive web design, Service Oriented Architecture, RESTful APIs, etc.)
• Have a natural curiosity for solving problems
• Are highly organized
• Are reliable and responsible

Helpful technical skills and experience. You’ll be an extra good fit if you have:

• Exposure to UX (User Experience) Design
• Experience with mobile web application development
• Worked with and are passionate about open source software

How to Apply

To apply please send resume and cover letter to jobs@openclinica.com. In your cover letter we’d like to hear 3 specific reasons why you think you might the person we are looking for!